Middlesex Federal

Coronavirus Information

Health and Safety is Our First Priority

We're Here To Help
For the health and safety of our customers and employees, our branch lobbies are temporarily closed to the public.  Our Teele Square Drive-thru Teller will remain open for business.  If you have any questions or would like to schedule an appointment to access your safe deposit box or have another request, we are available by phone or email.  If possible, please take advantage of our 24-hour account access options listed below.

Middlesex Federal deposits are insured up to $250,000 by the Federal Deposit Insurance Corporation (FDIC).  Click here to learn more about FDIC insurance.

Stay Informed and Protect Your Privacy
For your convenience, we've included a list of helpful links from reliable government sources and information on Coronavirus related scams below. 


TEELE SQUARE DRIVE-THRU TELLER
1196 Broadway, Somerville 

Hours of Operation
Mon-Wed & Fri 8:30 am - 4 pm
Thurs 8:30 am - 6 pm
Sat 8:30 am - 1 pm


DIRECTIONS


CALL OR EMAIL TO SCHEDULE AN APPOINTMENT
If you have a question or would like to schedule an appointment to meet with us, we're here to help.  Protecting your privacy is important to us.  A valid form of identification may be requested. 

617-666-4700  EMAIL


24-HOUR ACCOUNT ACCESS

Call 617-666-4700 if you have any questions or would like a Customer Service Representative to assist you with any of the following services:

Online & Mobile Banking

    ONLINE BANKING LOG IN       

    NEW USER REGISTRATION
 

     Visit your App Store to download the official Middlesex Federal mobile app.  Click here to learn more about mobile check deposit.

    App-store2.jpg    Google-Play.jpg 

24-Hour Automated Telephone Banking
1-888-9MIDDLE  (1-888-964-3353)
First-time users, enter the last four digits of your social security number and the automated system will then prompt you to choose a PIN. 

24-Hour ATMs
Walk-up ATMs are available at our Davis, Teele, and Medford Square locations.  In addition to a Drive-thru Teller, the Teele Square office offers a Drive-up ATM.
 
Use Your Debit Card to Access Cash
Free ATMs - Always!
Whether you use a Middlesex Federal ATM or another bank's ATM, we will not charge you a fee.  And, we'll reimburse any surcharge fees charged by other banks at the end of each statement cycle. 

Request Cash Back
Request cash back when using your debit card to make a purchase at participating retailers.
 
Stay Informed 
For your convenience, we've included links to reliable Government sources below.
  • March 17, 2020 Update - Modifying Service at Our Branches

    To protect the health and safety of our customers and employees, we are modifying service at our branches. Beginning Wednesday, March 18, our branch lobbies will be closed to the public, and all customer transactions will take place through our Teele Square Drive-thru Teller Window. We will remain available by phone, online and through our mobile app.

    If you need to meet with us, whether it is for customer service, a safe deposit box, or a loan, please call us at 617-666-4700 or email us to make an appointment.

    In addition, you can:

    • Access a Middlesex Federal ATM, 24 hours a day.
       
    • Call 1-888-9MIDDLE (1-888-964-3353) for account access. First-time users, enter the last four digits of your social security number, and the automated system will then prompt you to choose a PIN.
       
    • Use your Middlesex Federal debit card to access cash at any ATM or request cash back when using your debit card to make a purchase at participating retailers.

    We are making these changes based on the latest updates from public health officials, and we are continuing to monitor this evolving situation. We will provide updates by email and on our website as they become available.

    We appreciate your patience in these challenging times.

  • March 13, 2020 Update - What Middlesex Federal is doing to keep our customers and employees safe.
    The health and safety of our customers and employees is our first priority.  Amid ongoing concerns about the Coronavirus (COVID-19), Middlesex Federal is closely monitoring several sources of information such as the Massachusetts Department of Public Health (MADPH) and the Centers for Disease Control (CDC).  The Bank has taken a number of precautionary measures to keep our customers and employees safe.
     
    Disinfecting Our Workplace
    Our lobbies, offices, and ATMs are thoroughly disinfected each day by a professional cleaning service.  In addition, our staff will clean public areas multiple times throughout the day.  Hand sanitizers and disinfectant wipes are available in each branch.
     
    Employees have been reminded to take preventative steps recommended by health care providers.  Those that are not feeling well have been asked to stay home until fully recovered and to consult with their health care provider.  The Bank has made a temporary change to its sick time policy so employees do not feel compelled to come to work if they experience any sign of illness. 
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